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Corrective Action> Development

The LBNL Office of Contract Assurance has developed an on-line training class to help employees design more effective corrective actions in response to identified issues.

Select this link to navigate to the BLI (Berkeley Lab Institute) 2010 – Corrective Action Development course.

SMART (corrective action development)

S = Specific

M = Measureable

A = Accountable

R = Reasonable

T = Timely