Q: How do I obtain a cellular phone?
A: You may request a cell phone by e-mailing TSC at tsc@lbl.gov with the following information:

• User name
• Type of equipment
• Type of calling plan
• Purchase project ID
• Monthly project ID (if different from the purchase project ID)
• Proper approval for cellular service and calling plan (Division Director, Division Deputy or Operations Department Head required)
• All cellular users are required to read the Cellular Guidelines located on http://tscweb.lbl.gov/cellular/cellular.guidelines.html and respond via email or in writing that they concur.

Q: How do I find out what type of phones and calling plans are being offered?
A: Currently there are five different types of phones available along with 14 different calling plans. For the most up-to-date information, visit TSC’s Web site.

Q: If I am calling a Lab extension from a Lab-issued cellular phone, do I dial the entire seven-digit number?
A: On Lab cell phones, serviced by AT&T, we have a feature called Office Dialing that allows calling an individual’s extension by dialing just the four digits regardless of which area code you are in.

Q: If I need emergency on-site services, do I dial 7911 from my cell phone?
A: No, 7911 can only be dialed from an on-site Laboratory land line. In case of emergency, cellular phone users should dial 911. Remember that when dialing 911 from a cellular phone you will need to give the location to emergency personnel.