The Lab’s Telephone Service Center (TSC) is now offering GSM -- Global System for Mobile communications-based service. GSM is a wireless telecommunication standard that delivers circuit-switched 56.6 kbps data connections. Almost every nation (except Korea, Japan and Brazil) uses GSM technology. AT&T Wireless will be providing GSM service on the Hill.

At this time, however, TSC’s Adams Lee recommends GSM only for users who plan a great deal of international travel, currently cannot receive any cellular coverage on the Hill or who require a PDA phone. All others should continue with their current cellular service/equipment. For those who need GSM, here is some additional information.

Benefits of GSM
Number portability: For those who travel extensively, users will be able to have one cellular phone, use it domestically and internationally and keep the same number.

Newest phones and features: The latest phones provided by AT&T Wireless will all be GSM. Depending on which phone is selected, features can include full-color displays, Bluetooth wireless capability, Java applications and data transfer.

Increased Lab reception: AT&T Wireless is currently installing cellular micro cells on the Hill to provide enhanced signal strength for GSM cell phone users. The strategy is to bring reception to those who currently cannot use a cell phone at their location, (e.g. buildings 6 and 74). Installation should be complete by the end of April.

Limitations of GSM
Upgrade delays: If you wish to have a new phone or do not mind a new number, you will be able to have same-day pickup of an in-stock GSM phone. If you already have a Lab cell phone and wish to upgrade to a new GSM phone, there will be a delay of up to four days. The delay is due to AT&T Wireless programming the existing number onto the new phone.