IT Rates
Telephones
Telephone Service Recharge Rates
One time (non-recurring) charges
| Service order type | Interval* | Cost |
| Detail changes (add/delete extensions) | 5 business days | $50.00/each |
| Set type changes | 5 business days | $65.00/each |
| Moves | 5 business days | $100.00/each |
| Installs | 5 business days | $100.00/each |
| Disconnects | 5 business days | No Charge |
| Software
changes (number of rings, calling access, add/delete voice mail, etc.) |
1 business day | $7.50/each |
| Cable pulls - Duplex (1 voice/1data) | 6 business days | $400.00/each** |
| Cable pulls - Quad (2 voice/2 data) | 6 business days | $600.00/each** |
| Conference Telephone Rental (Stealth) | 2 business days | $50.00/day |
| Special Circuits (point to point circuits) | 5 business days | $200/each |
| Engineering/Consulting Rate | various | $75.00/hour |
| Time & Materials (tech time on special projects) | various | $55.00/hour plus materials |
*Expedited Requests (less than 5 business days for moves, installs or changes, and less than 6 business days for cable pulls) incur a 50% premium charge.
**Includes cost for installing, changing, or moving telephone equipment if completed at time of cable pull. Some cable pulls may require additional charges for labor or materials (i.e. conduit required).
All work, except disconnects, have associated charges. Managers responsible for planning new facilities or major modifications, should contact the Telephone Service Center at extension 7997, to obtain budgetary estimates for all types of communications facilities (including underground facilities and distribution closets) that may be required.
Note: Technician travel time charges will be added to service order requests in buildings 943 (OSF), 977 (Potter Street), and 100/400 (JGI).


