Rosío Alvarez, a California native with a distinguished record as a university technology manager and expert on organizational impacts of technology, joins LBNL as the new IT Division Director and Chief Information Officer effective Jan. 1.
“I’m looking forward to supporting and strengthening the existing IT infrastructure that serves all members of Berkeley Lab,” Alvarez said. “But I’m also really excited about working collaboratively with the scientific divisions and centers to discover new ways of applying IT creatively and cost-effectively in order to help them further advance their research. This is the most challenging, yet alluring, aspect of my new position.”
To read about Alvarez and her extensive publication portfolio and regional IT leadership in the northeast U.S., including the University of Massachusetts, Amherst, go here.
In response to a recent meeting of the LBNL Mac Users Group, the IT Division has begun to integrate Apple computers into Windows Active Directory (AD), which provides account management, print services and network file access.
“Now we can help Mac users better connect to printers and provide them with password reset assistance,” said Nat Stoddard of the IT Help Desk, who was instrumental in the change. “Macs are becoming more popular and integrating them with Windows is essential. Eventually, we hope to go to a system where every platform can use the same printer and file servers—this is a step in that direction.”
For details, go here.
The Berkeley Lab Twiki is being used by IT staff to post FAQs and technical documentation. The wiki also includes currently updated lists of the latest IT workstation projects. Go here to read more about such projects as applications development, file services and print services.
The IT Division recently redesigned its website making it more user-friendly and comprehensive. IT services are now organized and indexed by function, making it easier to find services. And improvements continue to be made. Take a look.
The BLIS Portal, which provides personalized, single point of access to a broad array of online resources and services, has been redesigned for ease of use. The new version automatically replaced the existing portal earlier this month. New features include a Google-style Lab site map that allows users to search for buildings and driving directions, email storage usage reports that display users’ remaining free storage, a list of various Lab applications and forms, and a list of all of users’ eRooms. The look, feel and content of the new portal was developed with the input of pilot users and various Lab user groups. Go here to check out new features.
The frequency of attacks against Microsoft Office has intensified. As a result, it is important that Microsoft Office be patched to protect against these attacks. Berkeley Lab's institutional Windows patch server was recently updated to apply Microsoft Office patches to all systems in Active Directory (AD). The LBNL Computer Protection program recommends adding your Windows system to AD to keep your system current on Microsoft Office patches. To join AD, go here. Systems that cannot join AD, need to install Microsoft Office patches manually. Go here for details. For help, please call the IT Help Desk (x4357).
Windows Remote Desktop is a free, easy-to-use client that gives users secure access to their work computer via an Internet or network connection. Users can access files, programs, and other resources from off-site. Remote Desktop is a more secure alternative to VNC. The software is included in the Windows XP operating system. The software is also available for older versions of Windows; go here. Macintosh users, go here. For instructions on using Remote Desktop, go here. For additional tips, go here.
To better understand and improve the security of your system(s), you can request a vulnerability assessment from the Computer Protection Program (CPP). CPP sends a confirmation e-mail before the scan begins and an email with detailed results and suggested improvements for ensuring system security after the scan is completed. While security scans in no way represents a CPP guarantee of system security or integrity, they are helpful in identifying your system’s vulnerabilities. Go here to request an assessment.
The Lab's virus wall continues to guard LBNL systems against worm and virus infections. Last month it detected and destroyed 88,432 worms and viruses, almost all of which targeted Windows systems. The number is similar to the number in August, which was 104,902. As a best practice, users should continue to be wary of unexpected emails and attachments—and make sure security software and patches are up-to-date.