The IT Division has completed a Lab-specific install package of the Firefox 1.5 web browser and the Thunderbird 1.5 email client for Windows users. IT will install these versions on all new systems they deploy. IT staff will also be migrating the groups they support as they perform workstation maintenance in the coming months. If you feel confident updating your own system, go here for downloads. Contact the IT Help Desk for help. Read more.
The IT Single Bill now includes a consolidated view of all chargeable IT Division services (e.g. charges for LBLnet, eRoom, email, backups, Library, UNIX cluster support, etc.). Users can search for specific recharges, review multiple months and export details to Excel. Information is available in two levels: summary and detail. Users can search by employee or project ID. Any employee can review his/her own details and review another's summary charges.
The Library updated its book circulation policy, effective July 1, after careful consideration with the LBNL Library Committee (LLC). Books will be loaned for a period of 60 days. At the end of 60 days, patrons may physically return the book and check it out again, if no one else has requested it. There will no longer be online renewals. Read more.
The installation of Wireless Access Points (WAPs) at LBNL is prohibited except by the IT Division’s LBLnet Services Group. The installation of WAPs by others violates the Lab's security policies and puts our ability to offer wireless service at risk. IT actively scans for so-called rogue access points and, if detected, a security incident will be recorded against the user and the division, and the hardware will be confiscated. Computers acting as wireless access points (offering wireless service) are also prohibited. Read more.
When “fix it yourself” fails, contact the IT Help Desk. You can enter a web ticket at http://help/, call ext. 4357, or email email@example.com. For a specific computer problem, please provide the desk with your DOE property number, located on the front of your computer. Support is available from 8 a.m. to 5 p.m., Monday to Friday.
The easiest way to secure your Windows systems is to join Active Directory (AD). Computers in AD are automatically patched, firewall enabled (for XP), protected with a security template, and easily checked for critical security issues. Joining AD will also ensure your computer meets some of LBNL Minimum Security Requirements. Go here to join. Read more.
The 2006 edition of Computer Security Annual Refresher Training is now online. It takes 10 to 15 minutes to complete and covers important cyber security topics applicable to all users. The course is mandatory for all LBNL employees with computer access, and is encouraged, but not required, for participating guests. To take the course, go here. For assistance, contact the IT Help Desk.
The Lab's virus wall continues to guard LBNL systems against worm and virus infections. Last month it detected and destroyed 47,161 of worms and viruses, almost all of which targeted Windows systems. In contrast, the number in January was 52,589.