IT News masthead IT NewsIT Division Berkeley Lab

April 2006

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Spam Got You Down?

You may be one of the employees who has seen a bit more spam in your email inbox lately. Depending on new attacks, the amount of spam is always in flux. The IT Division is in the process of installing a new upgrade to the spam blocking system, and is evaluating new anti-spam software and hardware solutions. To help keep the Lab’s current Symantec Brightmail spam blocker up to date, please submit all spam to spam@lbl.gov by forwarding the email as an attachment. Read more.

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IT Ends Internal Support for Dial-Up

If you are an active dial-up user, you will soon be contacted by the IT Division, which will assist you in transitioning your dial-up to AT&T (formerly SBC). In the future, users must contact AT&T directly for support. IT discontinued support for dial-up because it is no longer cost effective to do it in-house, and most users will actually save money using AT&T. Costs will be reimbursed similar to the current DSL policy. For transition help, contact tsc@lbl.gov or call x7997.

MPC desktop system

IT Recommends New MPC Desktop Systems

The IT division is now recommending the next generation of MPC (“Micron”) desktops for standard purchases. The Client Pro 375 now comes in both a mini-tower and small desktop chassis. Go here to find IT recommendations and a link to the MPC Advantage website, which allows custom configurations.

What's New?

Supply Chain Management Coming Online
The Lab’s procurement process is being revamped and simplified, emphasizing the business to business portion of procurement.  A website will soon be available that allows users to shop for vendors of supplies and services online, similar to Amazon.com.  Stay tuned.

Novell Users: Automatic Update Coming Soon
Over the next two weeks, all Novell client software on Windows XP and Windows 2000 systems will be automatically updated to version 4.91 when you log in. The update takes less than 10 minutes. You will see a status window indicating the update is in process, and your computer will reboot.

New Version of Star Office for Windows Now Available
Star Office Version 8 for Windows is now on the download page in the software evaluation section.

HRIS Users: Upgrade On the Way
The Human Resources Information System (HRIS) is being upgraded. The upgrade will have a number of benefits, including a new workflow tool and streamlined hiring process.

Pilot for Deploying Visio and Windows Software in the Works
The IT Division is examining ways to deploy centrally acquired software out to users. IT will begin a deployment pilot with Microsoft’s Visio using Windows Active Directory instead of burned CDs. If you plan to buy Visio in May and would like to be part of the pilot, send your request to licenses@lbl.gov.

Protecting Your Computer

Don't Be Tricked Into Compromising Your Computer

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Fraudulent phishing emails from banks and credit card companies asking information are commonplace, but did you know the same techniques may be used against you as an employee of Berkeley Lab? Think twice if you receive a phone call, email, or see a suspicious website asking for your private LBNL information, such as your LDAP or system password. Attackers who target you based on your connection to the Lab may use convincing LBNL logos and terminology to give you a sense of security. Many DOE sites, including other labs, have been targeted by these techniques during the past year.  If you're not sure it's real, send an email to cppm@lbl.gov.  Most likely, you weren't the only person targeted, so report it — don’t just delete it or ignore it. For more information, go here.


Something's Phishy

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U.S. consumers lost $2.4 billion last year to online scammers and phishing attacks. Most fraud was carried out by people gaining access to account numbers and passwords. Phishing attacks send consumers emails which look like they’re from trusted financial institutions. Users are directed to a phony website, and are lured into entering user names and passwords. The collected identities are then defrauded. One of the latest schemes promises $20 for completing a survey, then asks for your account number to make the deposit. Don’t take the bait! Delete any messages of this nature, and avoid forwarding them on. Go here for details.


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Monthly Virus Update: More Than 65,000 Worms Eliminated

The Lab's virus wall continues to guard LBNL systems against worm and virus infections. Last month it detected and destroyed 64,635 worms and viruses, almost all of which targeted Windows systems. In contrast, the number in February was 47,161.

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