ITSD Is Now Blocking Spam
As of Tues., Dec. 14, the Information Technology and Services Division
(ITSD) has stopped sending email tagged as "Suspected Spam"
to your Inbox. However, as before, some spam may not be identified and
slip through. Blocking spam will reduce the time and costs associated
with cleaning it up. Currently, the Lab receives some 3 million emails
per month and nearly 20 percent of them are spam. Only a few emails per
million are mis-identified as spam. If you have any questions or concerns,
please contact the Help Desk (x4357).
Gone for the Holidays?
How to Set Your Email Vacation Reply Message
If you use Mozilla as your email client,
you must login to webmail online to set your vacation email message.
Go to www.lbl.gov/mail. Click
on Options. Click on Vacation Message. The Lab’s webmail gives
you an opportunity to tailor your message for Lab and outside contacts.
The first box will be sent to internal (lbl.gov) senders, and the
second to external senders. Fill in both fields and click on Save
Changes below. (The system will not permit changes to be saved if
the automatic vacation reply box is checked.) Then logout. It may
take up to 30 minutes for changes take effect.
If you plan to be away from your telephone
for an extended period of time and will not be listening to messages,
follow these instructions to record an extended-absence greeting.
The greeting, which overrides your personal greeting, should indicate
when you will return to the office and suggest another person to call
in your absence. Unlike other options, callers will not be able to
leave you a voicemail. Read
Lab computers are attacked more over holidays
than at any other time. Please shut down your computer unless it is
absolutely necessary that it stay running. If you must keep your computer
running, be sure to tighten its security so that it does not fall
prey to attacks. If you think your system has been attacked send email
to email@example.com. If you have a computer
security-related emergency call (510) 486-7770. Read
ITSD will begin charging users of the Virtual Private Network (VPN)
service (for both hardware and software) a recurring fee of $12 per month,
starting January 2005.
This month, LBLnet is contacting all current VPN customers and giving
them the opportunity to discontinue the service or to provide an account
number for ongoing charges. VPN technology provides users with secure
remote access to Lab resources, including online library journals and
Web sites that are restricted to onsite use. For further information,
Reminder: Budget Cuts Lead to Reduced A/V Support for Conference Rooms
Effective January 1, 2005, the Lab’s audio-visual services for
conference rooms will be limited to the Bldg. 50 auditorium, Bldg. 66
auditorium and Perseverance Hall. ITSD will provide these services through
its Networking and Telecommunications Department. Please continue to contact
AV@lbl.gov for services in these major
locations. All services for these locations will continue as they have
in the past, including rental equipment, and in-room LCD ceiling-mounted
or booth projectors. Services in support of the smaller conference rooms,
and the provision of rental laptops and portable LCD projectors to these
locations, will be discontinued. If you have questions, please contact
ITSD/NTD/AV Services at x6068.
Dell to Replace Power Adaptors for Some Laptops
Computer maker Dell is recalling AC power adapters sold with some Latitude,
Inspirion and Precision laptops between 1998-2002 due to reports of overheating
adapters. ITSD still has adapters available for those who missed Dell’s
replacement event in the cafeteria earlier this month. Provide your adapter
number to the Help Desk (x4357) and they will determine whether you have
a recalled adapter and need a replacement. Read
more about the recall.
To help lower printer service costs, ITSD
is looking for Lab organizations to participate in a pilot program to
look at another option for servicing Hewlett-Packard printers. Under
the pilot, Lab groups which buy toner cartridges for a minimum number
of HP printers will receive free servicing for those printers. For details,