April, 2003
Image of a laptop
LBNL Security Wireless 101: Balancing Security and Usability
By Ted Sopher Jr., LBLnet Services Group Lead

It’s clear that there is confusion out there about the Lab's current wireless network policy. This article is intended to clarify the key points of that policy and to explain the factors leading to them. This policy maintains both security and ease of use by accomplishing two things: (1) The prevention of outside access and (2) Simple wireless host configuration.

StarOffice: An Informal Update on Lab Use of This Alternative to Microsoft’s Office Suite
Lab computer users have downloaded nearly 2,000 copies of StarOffice, an office productivity suite that runs on multiple operating systems, including Solaris Operating Environment, Microsoft Windows, and Linux. Developed by Sun Microsystems, the office suite contains full-featured applications including word processing, spreadsheet, presentation, graphics and database capabilities.

Computer Support Help Request Streamlined to Help Pinpoint Problem Area

The Web-based form for requesting computer or network help has been revamped by the Desktop Support Group. The new form has a revised section in which you are asked to describe the problem. The form now has a number of broad categories, which are then subdivided into subcategories reflecting the most commonly reported problems.

More and More Web Sites Less Friendly to Netscape 4.7 Users – Go Exploring Instead

If you regularly use Netscape 4.75 as your Web browser, you’ve probably also noticed that many Web sites have a tagline reading: This site is best viewed using Netscape 6 or 7 or even Internet Explorer. Of particular interest to Lab employees is the fact that UC’s HR and Benefits Web sites will soon require Netscape 6.2 (or greater) or Microsoft Internet Explorer 5.5 (or greater). At issue is that the Netscape 4.75 version is the Lab standard client for email.

Telephone Service Center to Offer GSM Service

The Lab’s Telephone Service Center (TSC) is now offering GSM -- Global System for Mobile communications-based service. GSM is a wireless telecommunication standard that delivers circuit-switched 56.6 kbps data connections. Almost every nation (except Korea, Japan and Brazil) uses GSM technology.

Lab Cell Phones: Answers to the Questions Asked Most Often: Getting a Cell Phone, Selecting a Calling Plan and More

Recommendation: Palm Devices for Best PDA-Oracle Calendar Compatibility
A Lab employee recently contacted the Computing Infrastructure Support (CIS) Department with a question about buying a personal digital assistant, or PDA. The catch was, the employee’s manager wanted a guarantee that the PDA would work with the Lab’s calendar application, Oracle Calendar. And, the manager added, if the PDA didn’t work with the calendar, they wanted to be able to return the PDA if it wasn’t compatible.

 Protecting Your Computer
ITSD Backup Services Now Offers Secure Offsite Data Storage Service
While the Information Technologies and Services Division offers a central, automated system for backing up data, many Lab staff members and groups choose to do their own backups. Unlike the ITSD service, however, these local backups typically don’t provide for secure storage of backed up data at an offsite location. Now, ITSD’s Computing Infrastructure Support Department is providing an offsite data storage option for Lab groups who have data that may be difficult or impossible to replicate.

Another Linux Security Hands-on Course to Be Held May 6
By popular demand, the Linux Security Hands-on Course will be offered once again on Tuesday, May 6 from 9 a.m. to 5 p.m. in Bldg. 51L. The "hands-on" nature of this course is designed to teach those who attend exactly what to do to defend their system. Read the course description. Enrollment is limited and is on a first-come, first-served basis.

Updated Version of Norton Anti-Virus for Macintosh is Available
Mac users--an updated version of Norton Anti-Virus for Macintosh is now available. Among its many improvements is full support for MacOSX.

Monthly Virus Update: Refoav Worm Is Newest Threat Making the Rounds
Image of a 'computer worm'
The new W32.Refoav@mm worm is the most serious new worm/virus threat to emerge recently. Arriving as a message with the subject: "No esta registrado el usuario," it infects a system if a user on that system opens an infected attachment (named "FOAVRE.exe").