|J U N E||2 0 0 1|
Infrastructure Support Department Streamlines Web Page for Easier Access
to a Multitude of Services
The Computing Infrastructure
Support Department (CIS) has created a new
Web site to make it easier for Lab employees to tap into a variety
of computer support resources.
The Labís Computer Protection Program has created new Web pages describing
security issues related to the more common operating systems in use at
the Lab. The operating systems addressed by the new pages are UNIX
Prices have been reduced again
for Micron PCs purchased through the Labís Basic Ordering Agreement (
BOA). In the case of the lower-priced Celeron model, the processor speed
has been upgraded to 733 MHz (from 667 MHz).
On Thursday evening, May 31,
the Computing Infrastructure Support Department (CIS) installed a new
Multiplexor system for the IMAP4 email server as the first major step
towards significantly increasing the capacity of the server. The installation
went well and there were no apparent problems until about 7:30 on the
following morning when the system unexpectedly went down. It took four
hours of working on this with Netscape staff to identify the problem.
When there is a Lab-wide computer
problem, such as the May 31 IMAP4 email outage discussed above, the computer
support Help Desk provides recorded announcements as a way of keeping
employees informed of the status of the situation and expected time to
repair. The announcements can be heard by calling the Help Desk at X4357
(HELP). Employees who are calling about another problem can remain on
the line to have their call answered by the Help Desk staff.
Unsolicited, unwanted email,
usually called spam, can be annoying. And while itís tempting to fire
off a strongly worded reply demanding to be taken off the mailing list,
such a tactic may actually lead to more unwanted mail. Such messages merely
confirm to the spammer that your email address is valid. Instead, follow
these recommendations for keeping the Lab on a low-spam diet.
The Labís Computing Infrastructure
Support (CIS) and Information Systems and Services (ISS) departments are
currently testing Windows2000 Professional (the desktop version of the
Windows2000 operating system) to see how well it interfaces with other
applications supported by the two departments.
If you need to reach a Laboratory
employee but don't know his or her extension and you can't get to a computer
to look the person up in the directory, try using Dial by Name, the voice
mail system directory which can be used to directly dial any employee
who has a voice mailbox. Dial by Name can be accessed in three ways:
|Computing News is maintained by Jon Bashor.|