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Computing Infrastructure Support (CIS) CIS Computer Help Desk Computer Security Unix Services ISS Mercury Project |
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Lab Bolsters On-Site Printer Repair Services Do you have a broken printer and need it repaired on-site? Noor Khan may be able to help you. Khan, a printer technician contracted by the Mac/PC Support Group in the Computing Infrastructure Support Department, has been making a name for himself around the Lab with his knack for fixing printers gone awry. As a trained and certified technician, he has been authorized by several major printer manufacturers to provide on-site service for printer problems. Khan specializes in repairs on HP LaserJet and DeskJet printers, Apple LaserWriters, and Okidata laser printers. Printer repairs often require new parts to be ordered, which take at least 3-4 days to be delivered. Khan's most frequently ordered replacements, printer fuser assemblies, take at least 4 days to be delivered and installed. New parts are ordered by MPSG using ProCard. Khan has a few preventive maintenance tips for printer users: As moisture increases in the Bay Area, it's important to keep printer paper dry. Try not to store paper supplies in a cold, damp place. Along with worn roller mechanisms, damp paper is a leading cause of paper jams. Also, keep your printer free from dust and away from direct sunlight to increase its functioning life. To get printer repair support from Khan, as well as more information on on-site computing help and repairs, contact the Computer Help Desk at x4357. |
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