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New Computing Support Website is Gateway to Getting Help

The Computing Infrastructure Support (CIS) Department — the folks who provide support from the Help Desk to technical repairs — has a new web site offering Lab computer users information on topics ranging from email to Novell servers to backups to getting help for Mac, PC and UNIX machines. According to Help Desk Webmaster Susan James, who created the new pages with computer users’ needs in mind, the site brings together resources formerly scattered across various sites. The illustration and web staff at TEID helped design and refine the main page and various elements of other pages. Now users can easily get what they need with just a click or two of a mouse. In all, more than 70 CIS-related pages have been revised for easier use. Start by looking at: http://www.lbl.gov/cs/help/

 

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